Terms and Conditions

Welcome to www.kamapet.com. We are delighted to serve you under the brand name Kama Pet Shop, a registered trademark and brand of Kama Medical Agency. By continuing to browse or use this website, you agree to comply with and be bound by the terms and conditions mentioned below.

Domain Ownership:

The domain name www.kamapet.com is legally owned and operated by Kama Medical Agency.

Account Registration:

Users are required to create an account on our website before making any purchases. The information provided should be accurate and up-to-date. Users are responsible for maintaining the confidentiality of their login credentials.

Notify us immediately in case of unauthorized access or breach. Kama Pet Shop is not liable for any damage resulting from such incidents. We may deny or cancel user accounts at our discretion.

OTP Verification:

For added security, OTP verification via SMS, Email, or WhatsApp is mandatory for user authentication and transactions. Ensure your registered mobile number and email are active.

Privacy Policy:

We respect your privacy. Kama Pet Shop does not collect personally identifiable information without your consent. Please refer to our full Privacy Policy for details.

Product Pricing:

All product prices are in Indian Rupees and subject to change without prior notice. Prices may vary based on promotional offers or updates.

Availability:

We strive to keep all products available. However, if an item becomes unavailable after an order, we will inform you and offer alternatives or refunds accordingly.

Shipping Policy:

Orders are dispatched within standard processing timeframes. Estimated delivery time is 6–7 working days, depending on your location. We do not currently offer next-day delivery across India.

Return and Refunds:

Returns are accepted within 14 days of delivery under the following conditions:

• Product must be unused and in original packaging
• All accessories, manuals, and receipts must be returned
• Shipping charges (both ways) are non-refundable and will be deducted from the refund
• Refunds will be processed after product verification and as per applicable laws

Communication:

By interacting with us via www.kamapet.com, you consent to receive communication via SMS, Email, WhatsApp, or phone calls regarding your orders or promotional updates.

Legal Use:

Only individuals who can legally form binding contracts under Indian law are eligible to use this website. Users under 18 should use the site under parental supervision.

Trademark Notice:

Kama Pet Shop is a trademark and brand under Kama Medical Agency. Use of this name for imitation or misleading branding is prohibited.

Medical Disclaimer:

The content on this website is for informational purposes only and should not be treated as veterinary or medical advice. Please consult your vet for proper diagnosis and treatment before using any medicine or supplement.

Limitation of Liability:

Kama Pet Shop is not liable for any direct or indirect damages arising from the use of our products or services. Customers are expected to follow proper usage guidelines provided with the products.

Third-Party Services:

We may display or recommend third-party products or services. Kama Pet Shop is not responsible for the accuracy, safety, or reliability of such offerings. Use them at your own discretion.

Changes to Terms:

We reserve the right to amend these terms and conditions at any time. Please check this page periodically for updates. Continued use of the website after changes means you accept those updates.

Jurisdiction:

All disputes arising out of transactions with Kama Pet Shop shall be subject to the jurisdiction of the courts at Deesa, Gujarat, India.

Entire Agreement:

These terms and conditions, along with our Privacy Policy, Shipping Policy, and Return Policy, constitute the complete agreement between you and Kama Medical Agency concerning the use of www.kamapet.com.