Shipping Policy

Thank you for shopping at www.kamapet.com. Please read our shipping policy carefully to understand how your orders are processed and delivered.

Order Processing

We aim to dispatch all orders within 5 working days of order placement. If any of the items are not available in stock, our team may take additional time to procure the product(s) and update you about the delay. Our team will keep you informed throughout the process.

Shipping within Deesa

Once the order is ready for dispatch, delivery within Deesa City typically takes 1–2 days. Our local team ensures prompt and safe delivery.

Shipping outside Deesa

We have partnered with reliable third-party courier services to ensure your order reaches you in good condition and on time. Once the order is dispatched, a tracking number will be shared with you via email or WhatsApp to help you track your parcel.

Estimated Delivery Time

Delivery timelines depend on your location and the shipping partner. Based on these factors, delivery may range between:

• 3 to 5 business days
• 7 to 8 business days
• 10 to 12 business days

The estimated delivery time can be tracked using the tracking number provided.

Delivery Charges

Shipping charges vary based on the delivery location and are shown at checkout before order confirmation. Kama Pet Shop reserves the right to revise shipping fees at any time without prior notice. These changes will always be reflected on the checkout page.

Courier Delays

While we strive to deliver your products on time, certain delays may occur due to unforeseen reasons like natural calamities, logistical issues, or courier partner disruptions. We cannot be held responsible for such delays but assure you of our complete support to resolve any issues.

Tracking Your Order

All dispatched orders are assigned a tracking ID. You can use this ID on the respective courier partner’s website to check the status of your shipment.

Incorrect or Incomplete Address

Please ensure your shipping address is accurate. Kama Pet Shop will not be responsible for delivery failures or delays due to incorrect or incomplete address details. Additional charges may apply for re-shipping.

Shipping Confirmation

You will receive a shipping confirmation email or WhatsApp message once your order has been shipped. It will contain the order details and tracking information.

International Shipping

Currently, we only ship within India. We do not offer international shipping at this time.

Delivery Issues

If you face any issues with your order delivery, please contact us at contact@kamapet.com. Our team will investigate the issue and ensure timely resolution.

Changes to Shipping Policy

Kama Pet Shop may modify the shipping policy at any time without prior notice. Any changes will be updated on this page, and your continued use of the website will be considered as acceptance of the new policy.